This Privacy Policy explains how Impact Grid Group Ltd ("Impact Grid", "we", "us", "our") collects, uses, and protects your personal data when you visit impactgridgroup.com or book our Services, in line with UK GDPR and the Data Protection Act 2018. For the terms covering your booking itself, see our Terms & Conditions.
Impact Grid Group Ltd is the data controller responsible for your personal data. We're an events photography and videography studio based in Manchester, UK. You can reach us using the details in Section 13.
We collect information you give us directly, such as when you submit a booking request through our Book Us page:
We may also automatically collect limited technical information when you browse our site (e.g. browser type, pages visited) through cookies and similar technologies — see Section 5.
We use your information to:
Our legal basis for using your data is mainly to perform our contract with you (fulfilling your booking) and our legitimate business interests (e.g. record-keeping, improving our services). Where we rely on your consent — for example, marketing emails — you can withdraw it at any time.
As explained in our Terms & Conditions, unless you tell us otherwise in writing before your event, we may use photos and video from your session in our portfolio, on our website, and across our social media for marketing purposes. If guests or other third parties appear in this content, please make sure they're aware a photographer/videographer will be present at your event.
Our website uses cookies and similar technologies, including:
You can control or delete cookies through your browser settings at any time. Blocking some cookies may affect how parts of the site work.
We don't sell your personal data. We only share it where necessary, with:
Some of our service providers may store or process data outside the UK. Where this happens, we make sure appropriate safeguards (such as standard contractual clauses) are in place to protect your data to UK GDPR standards.
We keep booking and client data for as long as needed to deliver our services, and afterwards for up to 6 years to meet our accounting and tax obligations, unless we're required to keep it for longer (for example, a legal dispute). Photos and video may be retained for longer where used in our portfolio, unless you ask us to remove them.
Under UK data protection law, you have the right to:
To exercise any of these rights, contact us using the details in Section 13.
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No online system is ever 100% secure, but we take reasonable steps to keep your information safe.
Our Services are intended for adults booking events. We don't knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.
Impact Grid Group Ltd · Manchester, UK
Email: events@impactgridgroup.com
Phone: 07469 016509
If you're unhappy with how we've handled your data, you can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.